Privacy Policy – Skyline Farm
Last Updated: 15/05/2025
At Skyline Farm (“we”, “us”, or “our”), we are committed to protecting the privacy of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information when you interact with our website and services.
1. Collection of Personal Information
We may collect personal information from you when you interact with us, such as when you:
- Visit or use our website
- Make an enquiry or contact us via forms, email or phone
- Purchase our products or services
- Subscribe to our newsletters or updates
- Interact with us on social media
The types of personal information we may collect include:
- Full name
- Contact details (address, email, phone number)
- Payment information (if purchasing products/services)
- Information related to your use of our website (e.g. IP address, browsing data, cookies)
2. Use of Personal Information
We use your personal information for purposes including, but not limited to:
- Providing requested products, services, or information
- Processing payments and managing orders
- Communicating with you regarding our offerings, events, and updates
- Responding to your enquiries and providing customer support
- Improving our website, services, and customer experience
- Complying with legal obligations
3. Disclosure of Personal Information
We do not sell or rent your personal information. We may disclose your information:
- To service providers who assist us in operating our business (e.g. payment processors, website hosts)
- Where required by law or authorised by the Privacy Act 1988 (Cth)
- With your explicit consent for other purposes
- Where information is shared with third-party providers, we ensure they are contractually obliged to protect your personal data in accordance with this Policy and Australian legislation.
4. Storage and Security
Your personal information is stored securely, whether in electronic or hard copy format. We implement appropriate measures to protect your personal data from misuse, interference, loss, unauthorised access, modification, or disclosure.
If information is no longer needed, we will take reasonable steps to destroy or de-identify it.
5. Cookies and Website Analytics
Our website may use cookies and similar tools to collect information about your browsing activity for statistical and analytical purposes and to personalise your experience. You may choose to disable cookies via your browser settings, but this may affect your use of our website.
6. Access and Correction
You may request access to or correction of your personal information held by us by contacting us (see contact details below). We will respond to all such requests as required under applicable law and will take reasonable steps to amend any inaccurate information.
7. Overseas Disclosure
In most cases, your information will be stored in Australia. If we need to disclose personal information to related entities or third-party service providers overseas, we will take reasonable steps to ensure such disclosure is compliant with Australian privacy laws.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date updated accordingly. We encourage you to review this Policy regularly.
9. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Skyline Farm
303 I Zahnow Rd, Rosevale QLD 4340
info@skylinefarm.com.au
0457 320 572
This Privacy Policy is provided for your information and to comply with our obligations under Australian privacy legislation. Thank you for trusting Skyline Farm with your information.